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Limitations

Global limits​

In order to guarantee an optimal experience with our APIs, some limits have been defined:

  • Maximum amount of webservice users/API Keys per license: 5
  • Maximum amount of calls per minute: 100
  • Maximum amount of concurrent requests per license: 5
Exceeding global limits

Maximum amount of calls per minute:
Exceeding calls will not be rejected but their processing will be throttled.
The response time will increase every time the limit is exceeded.


Maximum amount of concurrent requests per license:
Exceeding requests will be rejected by receiving an HTTP return code 429.

Business limits​

For business matters, some ACTITO resources have some limits too:

Exceeding business limits

Maximum amount of bulk calls per day:
When maximum amount is reached, any new creation call will be rejected by receiving an HTTP return code 429 Too Many Requests.

Maximum size of the zip file in a bulk call:
When trying to upload a bulk file bigger than the specified limit, call will be rejected by receiving an HTTP return code 400 Bad Request.

Extensions

The limits described above are basic business limits.
They can be extended by buying extension packs.
Please contact your Customer Success Manager to learn more about these possibilities.